
Goal: Zero-defect delivery, continuous improvement of product reliability, and compliance with ISO 9001/IEC standards.
Whole-process quality control stage
Stage | Control Points | Responsible Department |
1. Design and Development | - Design review (DFMEA analysis) - Prototype testing (temperature rise, insulation, EMC) | R&D Center |
2. Incoming material inspection | - Key component certification (UL/CE/CCC) - Material performance testing (conductivity, flame retardancy) | Quality Inspection Department (IQC) |
3. Production Process | - First Article Inspection (FAI) - Process Inspection (welding, assembly, wiring) - Online automated testing (continuity, withstand voltage) | Production Department + Quality Inspection Department (IPQC) |
4. Finished product testing | - Full function test (protection action, communication protocol) - Environmental test (high and low temperature, vibration) - Safety test (withstand voltage 2500V, insulation resistance ≥100MΩ) | Quality Control Department (OQC) |
5. Factory audit | - Full appearance inspection - Packaging protection verification - Included documents (certificate of conformity, instruction manual) | Warehousing and Logistics Department |
Key Control Measures
1. Error-proofing technology
Anti-reverse insertion design for fixtures (such as PCB board interfaces)
The PLC program automatically determines the test results and locks out the flow of defective products.
2. Data tracing
Each device is bound to a unique serial number, which records production batches, test data, and operator information (MES system management).
3. Handling of defective products
4. Supplier Management
Annual performance evaluation (delivery PPM value, rectification response speed)
Key components (such as IGBT modules) are subject to on-site inspection.
Continuous Improvement Mechanism
Monthly quality meeting: Analyze the top 3 defect types and formulate PDCA measures
Customer feedback closed loop: respond to complaints within 24 hours, 8D report submission cycle ≤ 5 days
Laboratory construction: CNAS certified testing center supports new product reliability verification
Quality Document System
1. Inspection Operation Instructions (including graphical standards)
2. Test Equipment Calibration Specifications (traceable to national metrology standards)
3. Customer Special Requirements List (e.g. 800 hours of salt spray protection)